Complimentary delivery across India, ordinarily within two to three days. Last updated 16 August 2026.
Delivery is complimentary anywhere in India — no shipping charge, minimum-order or distance surcharge.
A few PIN codes aren't serviceable — we'll tell you before dispatch and offer another address or a full refund.
We don't ship outside India; for international gifting or hospitality enquiries, write to concierge@zanar.in.
Every box is hand-packed, dispatched within one business day of payment, reaching you two to three business days after.
Remote areas, hill states, the North-East and the islands may take a few days longer, as can festive seasons — see the product page for the current window.
These are honest courier estimates, not guarantees. A written delivery date, for a wedding or event, is a commitment — we tell you at once if it's at risk.
Every box travels with a courier and tracking number, active within twenty-four hours of dispatch. Write to concierge@zanar.in with your order number. If it stalls for three business days, tell us and we'll chase it.
Check the address, PIN code and phone number before paying. We can change it before dispatch; after that it's courier-dependent and not guaranteed.
If a parcel returns for a wrong or incomplete address, we re-dispatch or refund it, less courier cost.
Someone over eighteen should be available to receive it, unless left with an authorised guard, reception or safe place, counting as delivered.
Couriers make three attempts; if all fail, the parcel returns and we offer a re-dispatch or refund, less courier cost.
If the carton is visibly damaged or tampered with, refuse delivery and tell us that day. If damage appears after opening, photograph carton, label and item, write to concierge@zanar.in within forty-eight hours, and keep the packaging until settled.
We replace it or refund you in full — you pay nothing for transit damage. Full procedure: Returns & Refunds Policy.
We tell you if an order will be late, and aren't responsible for delay from events beyond our reasonable control: weather, fire, epidemic, riot, strike, bandh, curfew, transport, or a public authority's act.
If a parcel is materially late and undelivered, you may ask us to cancel for a full refund. This does not affect your rights under the Consumer Protection Act, 2019.
Tell us to send it as a gift, and we'll leave out the invoice, emailing it instead. Hotel, corporate and wedding consignments dispatch under agreed lead times.
For delivery matters: concierge@zanar.in with your order number, or telephone +91 98188 44346. We answer within one business day, acknowledge complaints within 48 hours and resolve within one month.